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Terms + FAQs
Order Processing Time
Salt & Still pieces are generally made to order and the turn around time is noted in each listing. If you need a piece sooner, just ask! A faster production time will be accommodated if possible.
Shipping - Quilts only
Domestic - Quilts ship USPS priority and require signature confirmation from the recipient. You will be notified once your order has shipped and supplied with a tracking number.
International - Please contact me for a shipping quote before purchase. Quilt orders placed with the First Class International option at checkout will be canceled.
Shipping - All other pieces
Salt & Still pieces ship USPS priority for domestic orders and USPS International First Class for international orders. You will be notified once your order has shipped and supplied with a tracking number.
For international buyers, please note that you are responsible for all VAT, import fees and taxes imposed by your country. Unfortunately Salt & Still is unable to cover the cost of or replace parcels shipped internationally that go lost or missing. To add insurance to an international shipment, please email firstname.lastname@example.org.
All sales are considered final. If you receive a piece that doesn’t meet expectations, please send an email to email@example.com so we can find a resolution.
Each listing will have a note for how to care for that particular textile. In general hand washing in cool water with a gentle detergent and line drying is the recommended way to care for Salt & Still's naturally dyed and hand stitched pieces.
Salt & Still is always open to creating custom pieces for individuals or shops. Please email firstname.lastname@example.org to get the process started.